How we keep learners safe.

Four rules apply to tutors, tutor lessons and learners under 18.

Report a safety concern
  1. Submitted
  2. Under review
  3. Accepted
  4. Verified
  5. Live

Verified

  • Identity

    From a photo ID

    Identity verification is recorded after the identity document has been reviewed.

  • Working With Children Check

    From the check, its number and expiry date

  • Qualification

    From the highest qualification

    Qualification verification is recorded after the qualification documents have been reviewed.

Verified means three checks, each against a document the tutor uploads.

Four child safety rules

  • Tutors are listed only after their identity, Working With Children Check and qualification are verified.
  • A parent or guardian must be present throughout every tutor lesson with a learner under 18.
  • Online lessons are not recorded.
  • Learners under 18 use an account managed by a parent or guardian.

What verified means

  • Documents are held under restricted access.
  • Tutor profiles show verification status only.
Working With Children Checks

Every tutor applicant needs a current Working With Children Check issued by their own state or territory, whether or not they will teach learners under 18. Each state and territory runs its own check under its own rules.

Ongoing review

Tutors must keep their details and required clearances current. Approval may be paused or withdrawn when requirements are not met.

Tutor lessons with a learner under 18

The family confirms this rule when booking. In an online lesson, the parent or guardian joins as a viewer.

Report a safety concern

  • If a child is in immediate danger, call Triple Zero (000).
  • Kids Helpline: 1800 55 1800.
  • Send a safety concern to hello@nswedu.com.au for review by the team.
Email a safety concern