What you’ll pay
You pay the tutor’s rate.
Every tutor prices their own lessons: one-to-one from $30/hr, group places from $15/hr per student. The rate sits on the profile before you book. Checkout adds nothing to it.
Worked examples
What a lesson costs
The tutor’s rate times the length of the lesson. Here it is worked through, savings and all.
| The booking | The working | You pay |
|---|---|---|
| A one-hour lesson at a $40/hr rate | 1 hr × $40 | $40 |
| A ninety-minute HSC session at $55/hr | 1.5 hrs × $55 | $82.50 |
| Two hours at the $30/hr platform minimum | 2 hrs × $30 | $60 |
| A small-group place at $20/hr per student | 1 hr × $20 | $20your student’s place, at the per-student rate |
| A scholarship place, for an eligible student | covered by donated teaching hours | $0the same verified tutors, at no cost to the family |
| With a saving applied · worked on a $60/hr, one-hour lesson | ||
| 2 students, one household | 2 × 1 hr × $60, less 10% | full price |
| Five sessions bought up frontsessions release one at a time as lessons go ahead | 5 × $60, less 5% | full price |
| Ten sessions bought up frontthe biggest saving per session | 10 × $60, less 10% | full price |
Rates are illustrative; the exact rate is always on the tutor’s profile before you book. Saving rows use the same maths the booking flow runs, and the single best saving applies — discounts don’t stack.
New tutors sometimes offer an intro price to their first families. We fund it, so it never costs the tutor anything (how that works). You’ll see any saving and the final price at booking, before you pay.
Included with every booking
- A vetted tutorWWCC, identity and qualification checks, all passed before anyone can be booked.
- The learning platformBooking, messaging, session notes and progress in one place, for you and the tutor.
- Stripe paymentPay per lesson, with a clear refund window if plans change.
- Free re-matchingWrong fit? We help you find another tutor at no cost.
- Support from a personEmail that reaches someone who can actually sort it out.
- Scholarship accessDonated teaching hours and the platform’s own share fund free places, so cost isn’t what stops a student learning.
Premium resource packs are an optional extra for more practice; scholarship students get them free as part of the platform’s own share. And every lesson with a student under 18, online or face-to-face, has a parent or guardian present.
Are you a tutor? See how earning works →
If plans change
Your money, until the lesson happens
Your payment is held securely when you book and is only released to your tutor after the lesson is confirmed — by you both, or automatically once your confirmation window closes.
If you need to cancel
- Cancel 24+ hours before the lesson: you are refunded in full.
- Cancel within 24 hours: a 50% cancellation fee applies, and the rest is refunded.
- If your tutor cancels: you are refunded in full.
Refunds go back to your original payment method. This sits alongside your rights under the Australian Consumer Law — it never limits them.
How your payment is held
When you book, the money sits safely in the middle. It reaches your tutor only after the lesson, once you both confirm it went ahead.
After the lesson you have 3 days to confirm it or tell us something wasn't right. If your tutor has confirmed the lesson and you don't respond in that window, and no dispute is open, the lesson confirms automatically.
If something goes wrong with a lesson, you or your tutor can raise a dispute, which pauses payment until we have reviewed it.
What you’ll actually pay
The number on a tutor’s profile is the number on your card. No booking fee, no subscription. If it isn’t working, stop after one lesson.
- Every rate is set by the tutor, shown before you book
- We add nothing at checkout — your card is charged the profile rate
- No tutor can pay us for a better spot in search results
- A parent or guardian sits in on every lesson with an under-18